A return merchandise authorization {RMA} number and the original invoice must accompany all returns for defective and non-defective merchandise.

E-mail Case Club to request an RMA.

Defective merchandise may be returned for replacement or a refund {excluding shipping charges} within 30 days of purchase.

Non-defective stock merchandise may be returned for a refund {excluding shipping charges & 15% - 20% restocking fee} within 30 days of purchase, provided the case is not damaged or used and is returned in its original packaging.

Shipping and handling charges are not refundable

Cases damaged by shipping companies must be claimed within 10 days of receipt for credit from the shipping company.

Note: Some manufacturers have a money back guarantee of their own, {see documentation accompanying your merchandise or contact us with any questions you might have} you may be able to return the product directly to the manufacturer.